US direct-to-consumer eyewear brand selling glasses online.
The home try-on programme from Warby Parker let me test five frames before committing, which took all the stress out of buying glasses online. The pair I chose came with accurate prescription lenses and a nice case. Wish the try-on window were a day or two longer, but a great experience overall.
Free home try-on, accurate lenses
Try-on period a bit short
The frame quality and styling are exactly what I hoped for from Warby Parker. Unfortunately my first pair of lenses felt slightly off and gave me headaches, so I had to request a remake. They sorted it eventually, but the back-and-forth left me genuinely on the fence.
I've bought two pairs from Warby Parker now and the value is unbeatable for prescription eyewear. The frames are lightweight, well made, and the lenses came with anti-glare included at no extra charge. Their customer service even adjusted my order quickly when I changed the prescription. Love this brand.
I gave Warby Parker my exact prescription and the lenses came back with the axis wrong, not once but twice. Each remake added weeks and I went over a month without usable glasses. For an eyewear company, getting the actual prescription right should be the bare minimum.
Warby Parker has a RevWala Trust Score of 58/100 (Average), based on 5 customer reviews with an average rating of 3.4 out of 5. Reviews are mixed — read recent ones before deciding.
Warby Parker is rated 3.4 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
Warby Parker has 5 reviews on RevWala, including 2 verified reviews.
Attractive, well-built frames
First lenses needed remaking
Really pleased with the design and clarity of my Warby Parker glasses, and the price beat my local optician easily. The only letdown was shipping taking longer than the estimate with little tracking detail. Once they arrived everything was spot on though.
Great design and value
Slow, vague shipping updates
Quality frames, transparent pricing
Repeated prescription errors and long delays
