R
ReviewerVerified
2 months ago
Working remotely means my internet has to be dependable, and Vivo has delivered with stable speeds and almost no downtime over the past year. Video calls never freeze and uploads are quick. The only thing I'd change is the modem's wifi reach, which struggles a little in the back room.
Stable speeds with minimal downtime
Modem wifi range is limited
The Vivo mobile signal is reliable around Rio and the data speeds are perfectly good for everyday use. My frustration is with the billing, which has had small unexplained charges a couple of times that took effort to dispute. The service is fine, the paperwork side genuinely tests my patience.
Reliable signal and good speeds
Occasional unexplained charges
Switching to Vivo fibre in Sao Paulo was the best decision for our household of heavy streamers and gamers. The connection is rock solid, the speeds match what we pay for, and we haven't had a single dropout in months. The installation team was friendly and quick too. Couldn't ask for more.
Rock-solid fibre and fast install
Vivo broadband at our apartment has been excellent, delivering full speed even during peak evening hours when everyone's online. The one time we had an issue, support diagnosed it remotely and fixed it the same day. It's rare to feel this well looked after by a telecom.
Full speeds at peak and fast fixes
I've been on Vivo for two years and the mobile coverage across Brazil has been dependable for both calls and data. The Meu Vivo app does the job but feels clunky and slow to load at times. Day to day, though, the network keeps me connected and that's what matters most.
Dependable nationwide coverage
App is clunky and slow