R
ReviewerVerified
3 months ago
We needed an integrated logistics provider who could handle complex multi-supplier inbound, and TVS SCS delivered. Their visibility tools give us part-level tracking and their team flags potential shortages before they hit the line. Easily the most capable supply chain partner we've worked with.
Part-level visibility, proactive shortage alerts
What impressed me about TVS Supply Chain Solutions is that despite their global scale, our local plant team gets quick, attentive support. Warehousing accuracy is excellent and their continuous-improvement reviews have actually cut our logistics cost year on year. Highly recommended for serious manufacturers.
Cost reduction and attentive local support
The operational delivery from TVS SCS has been excellent and our service levels improved measurably after switching. The only friction was the commercial and contracting phase, which involved a lot of layers and took longer than expected to finalise. Once live, though, they perform exactly as promised.
Excellent operational delivery
Lengthy contracting process
TVS Supply Chain Solutions clearly has serious capability and our core warehousing runs well. As a mid-sized shipper though, I sometimes feel our account doesn't get the same priority as their large global clients, and smaller change requests take a while. The service is solid but not always nimble for us.
Capable warehousing operations
Smaller accounts feel lower priority
TVS Supply Chain Solutions manages our inbound logistics for a manufacturing line and their process discipline is exceptional. Line-side delivery has been near flawless, which keeps our plant running without buffer stock headaches. Their global experience really shows in how they design the flow.
Precise line-side delivery, strong process design