R
ReviewerVerified
4 weeks ago
Stellar Value Chain Solutions has been a dependable supply chain partner for our apparel inventory and the cross-dock handovers are quick. I'd love a slightly more self-serve dashboard rather than relying on the account team for every report pull. Still, the core service quality keeps us renewing.
Quick cross-dock, dependable team
Dashboard self-service is limited
We moved our regional distribution to Stellar Value Chain Solutions last year and the difference in inventory accuracy has been night and day. Their WMS gives us real-time stock visibility across all locations, and pick accuracy during our festive peak stayed above 99%. The onboarding team understood FMCG flow patterns immediately.
Excellent inventory accuracy and peak-season handling
Visited their Bhiwandi facility before signing and was impressed by the layout, safety standards and the way goods are binned. Six months in, damages are negligible and reconciliation reports arrive on time every month. Stellar Value Chain has been a standout in a sector full of unreliable operators.
Well-run facilities, low damage rate
The warehousing and distribution side from Stellar is genuinely solid and our throughput improved noticeably. My only gripe is that the monthly invoices sometimes club value-added charges without clear line items, so we end up emailing for breakups. Operationally though, they deliver what they promise.
Reliable distribution and throughput
Invoice line items not always clear
Stellar handles our warehousing and primary transport as one stitched flow, which removed the finger-pointing we used to get with separate vendors. Dispatch SLAs are met consistently and their account manager sends proactive updates rather than waiting for us to chase. Genuinely a reliable backbone for our operations.
Single accountable partner, proactive communication