Insurance and asset management group serving life and health markets in Asia and Africa.
My health policy through Prudential in Asia has solid coverage and the hospital network is wide. That said, the experience varies a lot by region, and getting clear answers cross-border was harder than expected. The product is good but the support is uneven.
Wide hospital network, solid coverage
Inconsistent cross-border service
Prudential plc has a RevWala Trust Score of 70/100 (Good), based on 5 customer reviews with an average rating of 4.2 out of 5. Most reviewers report positive experiences.
Prudential plc is rated 4.2 out of 5 stars from 5 reviews on RevWala, with a "Good" Trust Score.
Prudential plc has 5 reviews on RevWala, including 4 verified reviews.
My savings-linked life plan with Prudential has matured nicely and the agent kept me informed at every milestone. The bonuses declared were in line with what was illustrated, which built a lot of trust. A genuinely strong choice for long-term financial planning.
Strong returns, transparent updates
Prudential's agents in my city were knowledgeable and helped me pick a life plan that fit my budget. Premiums are reasonable and the annual reviews are useful. The mobile app for managing the policy could be more intuitive though.
Helpful local agents, fair premiums
App not very intuitive
When I was diagnosed with a serious condition, Prudential processed my critical illness claim faster than I dared hope and the payout gave my family real breathing room. The agent personally followed up to make sure everything was handled. I will be a customer for life.
Fast critical illness claim, caring follow-up
I made a hospitalisation claim under my Prudential health plan and the cashless arrangement at the hospital worked exactly as promised. Reimbursement of the small excess came through quickly afterwards. Only minor gripe was the volume of forms at sign-up.
Cashless hospital claim worked well
Lots of forms at onboarding