I booked a customized Europe package through Pickyourtrail and on the ground things unravelled. One pre-paid hotel had no reservation for us and a confirmed train transfer wasn't actually booked, leaving us stranded for hours. Support over chat was slow to respond during the emergency, which made an expensive trip very stressful.
Confirmed bookings missing on arrival
Pickyourtrail's trip builder made planning our Bali holiday genuinely fun and the package came together quickly. Hotels and activities all matched what was promised. The only snag was a small currency-conversion difference on the final invoice that took an email to clarify.
Intuitive trip builder
Minor billing discrepancy
Pickyourtrail crafted our Maldives honeymoon exactly to what we wanted, balancing a water villa splurge with budget-friendly days. Every transfer and seaplane was confirmed in advance and the trip ran flawlessly. The app made it easy to access vouchers offline too.
Truly customised and well organised
From the first chat to the final day in Interlaken, Pickyourtrail made our Switzerland holiday effortless. The vouchers were all in one place on the app, and when we wanted to add a last-minute excursion the team arranged it within an hour. Fantastic value for a fully customised trip.
Responsive support and great app
We loved how Pickyourtrail let us design our own Dubai itinerary online and then refined it with a real expert. Hotels were exactly as shown, transfers were prompt, and the desert safari booking was seamless. Easily the smoothest international booking I've done.
Easy DIY planning with expert polish