Public-sector general insurance company providing motor, health, fire and engineering covers.
I've held a mediclaim policy with Oriental Insurance for several years and they have settled both my hospital claims without unnecessary hassle. The cashless process at network hospitals worked smoothly each time. Premiums for a public-sector insurer are reasonable. I'd only ask that claim status updates come through faster, but I'm broadly happy.
Fair, smooth health claim settlements
Claim status updates are slow
After a major dent and engine damage from an accident, Oriental Insurance approved my motor claim without the runaround I'd feared. The surveyor was prompt, the cashless repair at the network garage was seamless, and the settlement was exactly as the policy promised. For a government general insurer the experience was far better than expected and I've renewed happily.
Oriental Insurance has a RevWala Trust Score of 67/100 (Good), based on 5 customer reviews with an average rating of 4.0 out of 5. Most reviewers report positive experiences.
Oriental Insurance is rated 4.0 out of 5 stars from 5 reviews on RevWala, with a "Good" Trust Score.
Oriental Insurance has 5 reviews on RevWala, including 3 verified reviews.
Oriental Insurance offered me a competitive premium on my car cover and the cashless garage network in my city is decent. The branch staff were courteous when I bought the policy. My only complaint is the mobile app, which is slow and made downloading my policy document harder than it should be. The cover itself is solid value.
Competitive premium and good garage network
Mobile app is slow and clunky
Our small manufacturing unit took an engineering and machinery policy with Oriental Insurance, and when a critical machine failed they honoured the claim fully after a thorough survey. The technical team understood our equipment and processed everything fairly. As a public-sector insurer their stability and willingness to pay genuine claims earned our long-term trust. Excellent experience.
Honoured a complex engineering claim fairly
I missed my Oriental Insurance motor policy renewal because no reminder came through by SMS or email, and I only realised when the cover had lapsed. Reinstating it meant a fresh inspection and extra hassle that a simple notification would have avoided. The policy is fine but the communication around renewals badly needs fixing.
No renewal reminders led to a lapsed policy
Prompt, fair motor claim and cashless repair