Chinese game developer and publisher of mobile and PC titles.
I sank months into a NetEase mobile title and after a forced update my account progress vanished completely. Support sent me copy-paste replies for two weeks and never restored anything. Losing that much time with zero accountability has put me off their games entirely.
Lost account progress with no support resolution
NetEase makes genuinely polished games but the gacha and pay-to-win mechanics are relentless. Competing fairly without spending real money is nearly impossible at higher levels. The grind feels engineered purely to wear you down into paying.
NetEase put out a hero shooter that is genuinely polished and fun to play with friends. The character roster is varied and balance patches come quickly. I just wish the in-game store prices were a touch more reasonable.
NetEase Games has a RevWala Trust Score of 54/100 (Average), based on 5 customer reviews with an average rating of 3.2 out of 5. Reviews are mixed — read recent ones before deciding.
NetEase Games is rated 3.2 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
NetEase Games has 5 reviews on RevWala, including 2 verified reviews.
Heavy pay-to-win and gacha pressure
NetEase clearly has serious development talent and the visuals in their titles rival console games. Cross-platform play works well and updates are frequent. My one gripe is occasional server lag during big events when everyone logs in at once.
Console-quality visuals and frequent updates
Server lag during major events
When NetEase gets it right the results are stunning. The open-world detail and combat systems in their flagship titles are world-class and run smoothly on my mid-range PC. The localisation for global players has also improved hugely. Genuinely impressed.
World-class production and improving localisation
Polished, fun hero shooter with quick patches
Store prices feel a bit high