Insurtech company offering renters, homeowners, pet, car and life insurance via an app.
Lemonade's app and instant quotes are genuinely impressive, and I love the giveback concept. That said, when I compared the policy details to a traditional insurer, the coverage felt thinner for pets. It is great for simple needs, but I am torn for anything more complex.
Great app, charitable giveback
Thinner coverage for complex needs
My Lemonade pet plan is affordable and reimbursements for routine vet visits came through fine. But a claim for a chronic condition got bogged down in back-and-forth and felt like wrangling a bot. Convenient for the basics, frustrating once things get nuanced.
Getting renters coverage through Lemonade was astonishingly fast, the app walked me through everything in a few taps and the premium was lower than I expected. My one gripe is that customizing some coverage limits felt restrictive without contacting support. Still, a refreshingly modern experience.
Switching my car insurance to Lemonade was smooth and the app makes managing the policy effortless. Pricing was competitive and the telematics-based discounts felt fair. My only minor gripe is that I would like more roadside assistance options bundled in. Otherwise a solid, modern choice.
Lemonade has a RevWala Trust Score of 61/100 (Average), based on 5 customer reviews with an average rating of 3.2 out of 5. Reviews are mixed — read recent ones before deciding.
Lemonade is rated 3.2 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
Lemonade has 5 reviews on RevWala, including 2 verified reviews.
Affordable, easy routine claims
Complex claims get stuck
Fast app signup, low premium
Limited coverage customization
I filed a claim for water damage on my Lemonade homeowners policy and it was denied on a technicality I did not see coming. The app made buying easy, but the claim outcome felt cold and the chatbot kept looping me before I reached a person. Disappointing when it mattered most.
Claim denied on a technicality
Effortless app, fair pricing
Limited roadside add-ons