R
ReviewerVerified
1 month ago
Years into working with Coyote Logistics and they just keep delivering. Every load is covered, communication is constant, and the few claims we've had were handled fairly and quickly. Their platform integrates neatly with our TMS so I barely have to manually update anything. Highly recommend.
Consistent coverage and smooth integration
Coyote Logistics has delivered consistently good capacity and competitive pricing for our LTL and FTL moves. Their team is sharp and proactive about delays. The only friction was the initial setup, where getting our carrier and billing details into their system took longer than expected. Smooth sailing since though.
Competitive rates and proactive team
Slow initial onboarding
Coyote Logistics has been a game-changer for our truckload shipping across the US. Their reps actually understand our lanes, secure capacity even in tight markets, and the rates are fair without surprise add-ons. The load tracking through their platform keeps my customers updated without me lifting a finger.
Reliable capacity and transparent rates
During peak season when capacity dried up everywhere, Coyote still found us trucks at reasonable rates while others were quoting wild premiums. Their visibility tools gave real-time status on every load and the billing was clean and accurate. They've earned a permanent spot in our carrier mix.
Capacity during peak, clean billing
What sets Coyote apart is the combination of a slick digital booking platform and reps who pick up the phone when it matters. We had a driver breakdown on a critical load and they had a replacement truck covering it within the hour. That kind of responsiveness is rare in brokerage.
Fast issue resolution and strong tech