The commission-free pitch is real and we save money every month. The catch nobody mentions is that ChowNow gives you the tools but you still have to drive traffic yourself, unlike the marketplaces that bring hungry customers to you. For an established spot with loyal regulars it's great; a brand-new place might struggle.
Genuine savings on commissions
You have to bring your own customers
ChowNow built us a proper ordering page and an app, and every order comes straight to our tablet with no middleman skimming the top. Onboarding was smooth and they migrated our full menu for us. Customers who used to order through pricey apps now come direct, which is exactly what we wanted.
Direct orders, smooth onboarding, full menu migration
Switching our family diner to ChowNow was the single best move for our bottom line this year. The order-direct page integrated with our site in a day, and the tablet alerts are loud and clear during a rush. We're keeping hundreds of dollars a week that used to vanish into commission fees.
Big commission savings, fast setup
As a small Indian restaurant, the commissions from the big aggregators were killing us. ChowNow's flat fee means a busy night actually translates to profit now. The branded ordering page looks clean on our website. I just wish their dispatch delivery had wider driver coverage in our area.
Flat fee saves real money, clean branded page
Limited delivery driver coverage
ChowNow letting us keep 100% of the order value instead of bleeding 25% to delivery apps is exactly why we signed up. The flat monthly fee is fair for our taco shop. My only hesitation is the diner-facing app feels dated and a few regulars said checkout glitched on them.
Commission-free, predictable monthly cost
Customer app feels dated