I cancelled my Chegg Study subscription before the renewal date but was still billed the following month. The textbook rental I returned also took weeks to register, and I got a reminder email threatening a charge for a book already in transit. The homework solutions are useful, but the billing experience left a sour taste.
Decent solution library
Billed after cancellation, slow rental returns
Chegg's step-by-step solutions genuinely helped me understand problems I was stuck on at 2am before an exam. Renting textbooks instead of buying saved a good chunk of money over the semester. My one gripe is the monthly subscription adds up fast, so I cancel between terms and re-subscribe.
Helpful worked solutions, cheaper than buying books
Subscription gets expensive over time
I subscribed mainly for the homework help, but a frustrating number of the expert solutions for my course didn't match the current textbook edition and a few were simply incorrect. For the monthly price I expected better accuracy. Tutoring access was fine, but the core Q&A let me down.
Tutoring option is okay
Outdated and incorrect solutions
Chegg can be genuinely handy when you are stuck and need to see how a problem is solved step by step. At the same time, a lot of content is now easy to find free elsewhere, and the price keeps creeping up. I am genuinely torn, it helped my grades but I am not sure it is worth keeping every month.
Good when truly stuck
Value harder to justify at current price
Renting from Chegg looked cheap until the return process turned into a headache, with a prepaid label that wouldn't generate and customer support taking days to respond. I was anxious about being charged the full book price for a late return that wasn't my fault. The concept is good but the logistics disappointed me.
Painful textbook return process, slow support