Online platform offering textbook rentals, homework help, and tutoring.
I cancelled my Chegg Study subscription before the renewal date but was still billed the following month. The textbook rental I returned also took weeks to register, and I got a reminder email threatening a charge for a book already in transit. The homework solutions are useful, but the billing experience left a sour taste.
Decent solution library
Billed after cancellation, slow rental returns
Chegg's step-by-step solutions genuinely helped me understand problems I was stuck on at 2am before an exam. Renting textbooks instead of buying saved a good chunk of money over the semester. My one gripe is the monthly subscription adds up fast, so I cancel between terms and re-subscribe.
I subscribed mainly for the homework help, but a frustrating number of the expert solutions for my course didn't match the current textbook edition and a few were simply incorrect. For the monthly price I expected better accuracy. Tutoring access was fine, but the core Q&A let me down.
Chegg can be genuinely handy when you are stuck and need to see how a problem is solved step by step. At the same time, a lot of content is now easy to find free elsewhere, and the price keeps creeping up. I am genuinely torn, it helped my grades but I am not sure it is worth keeping every month.
Chegg has a RevWala Trust Score of 57/100 (Average), based on 5 customer reviews with an average rating of 2.6 out of 5. Reviews are mixed — read recent ones before deciding.
Chegg is rated 2.6 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
Chegg has 5 reviews on RevWala, including 1 verified review.
Helpful worked solutions, cheaper than buying books
Subscription gets expensive over time
Tutoring option is okay
Outdated and incorrect solutions
Good when truly stuck
Value harder to justify at current price
Renting from Chegg looked cheap until the return process turned into a headache, with a prepaid label that wouldn't generate and customer support taking days to respond. I was anxious about being charged the full book price for a late return that wasn't my fault. The concept is good but the logistics disappointed me.
Painful textbook return process, slow support