My package with Bring reached the local depot and then just stopped moving for eight days with no explanation on the tracking. Customer service kept saying it was in transit when it clearly wasn't. For a national postal provider this kind of black hole shouldn't happen.
Parcel stuck at depot with no updates
Bring's driver left my parcel on the doorstep in pouring rain instead of using the pickup point I'd selected, and the contents were water damaged by the time I got home. The claim process to sort it out has been slow and clunky. Not the standard I expect in the Nordics.
Parcel left exposed, contents damaged
Bring has been outstanding for my company's pallet freight across the Nordic region. Collections are always on time, the freight arrives undamaged, and their business portal makes booking and tracking effortless. Their customer team even proactively called to reschedule around a holiday closure. Couldn't be happier.
Punctual freight, great business support
For regular parcels Bring is dependable and the home delivery notifications are clear about the time window. I particularly like that I can redirect to a pickup point mid-transit. The only thing letting it down is the app, which can be sluggish to load tracking details.
Flexible delivery and clear notifications
App is slow to load
Bring has handled my parcels across Norway and Sweden without issues, and the pickup-point network is genuinely convenient for collecting after work. Tracking is accurate and the staff at the service points are helpful. Postage does feel a touch pricey compared to alternatives, but the reliability mostly justifies it.
Convenient pickup points, accurate tracking
Pricing slightly high