Healthcare group operating hospitals, clinics and pharmacies across India and the Gulf.
My treatment at an Aster hospital was first rate from admission to discharge. The specialists coordinated well, the nursing was attentive and the in-house pharmacy meant I never had to run around for medicines. Clean facilities and clear communication made a stressful time much easier.
Coordinated specialists, attentive nursing
I had a scheduled appointment at an Aster clinic and still waited over two hours past my slot to see the doctor. The consultation itself was rushed once I got in. For a healthcare group of this size I expected better appointment management and respect for patients' time.
The doctor I saw at Aster was competent, but the final bill included charges nobody explained upfront and the estimate I was given was well off. Getting a clear itemised breakdown took several frustrating calls. The medical side was fine; the financial transparency was disappointing.
Having used Aster facilities in both the Gulf and India, I've consistently found their specialists thorough and their hospitals well run. My recent surgery was handled flawlessly and the follow-up via their clinic network was seamless. Having pharmacies, clinics and hospitals under one group is genuinely convenient.
Aster DM Healthcare has a RevWala Trust Score of 58/100 (Average), based on 5 customer reviews with an average rating of 3.4 out of 5. Reviews are mixed — read recent ones before deciding.
Aster DM Healthcare is rated 3.4 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
Aster DM Healthcare has 5 reviews on RevWala, including 2 verified reviews.
Excessive waiting despite appointment
Unexpected charges, poor cost transparency
We've used Aster clinics in both India and the Gulf and the experience differs a lot between locations. Some have excellent, prompt specialists; others felt understaffed with long waits. The integrated pharmacy is handy. It's a capable group, but the quality isn't uniform across their network.
Good specialists, convenient pharmacy
Inconsistent across branches
Thorough specialists, seamless network