R
ReviewerVerified
2 months ago
Zypp Electric marked my parcel as delivered when it never reached me. I raised it through the e-commerce platform and it took four days just to get an acknowledgement. For a service that markets reliable last-mile delivery, having a package go missing with zero accountability is unacceptable.
Parcel marked delivered but never received, slow support
We switched our last-mile deliveries to Zypp Electric and the riders have been punctual and courteous in our Gurgaon zone. The live tracking on their dashboard is genuinely useful for keeping customers informed. Only gripe is that during peak festive days the rider allocation slows down a bit.
Punctual riders, clean EV fleet, good tracking
Allocation lags during peak demand
My order arrived through Zypp Electric with a crushed box and the contents were broken. When I called to flag it the rider blamed the warehouse and disconnected. I expected better handling from a delivery fleet that promotes itself on quality service.
Damaged parcel, dismissive rider, no follow-up
Zypp Electric delivered every one of my festive season orders on time, even in the crowded lanes of old Delhi where most couriers struggle. The rider called ahead each time and the electric scooters mean no noise or pollution outside my building. Truly happy with the experience.
On-time even in congested areas, polite riders
As a small D2C brand owner, partnering with Zypp Electric for last-mile has cut our delivery costs noticeably and customers love the eco-friendly angle. The riders are trained, the SLAs are met consistently, and onboarding was smooth. Easily the best decision we made for our logistics this year.
Lower delivery costs, eco-friendly, reliable SLAs