Indian goods transport and parcel service operator with a large owned truck fleet.
Because VRL Logistics runs such a large owned truck fleet, our parcels move on schedule instead of waiting for some third-party vehicle to fill up. Pan-India coverage is genuinely impressive and the branch network means I can book or collect almost anywhere. Goods arrive intact and on time consistently.
Owned fleet, reliable schedules, wide network
We ship machinery parts regularly and VRL Logistics handles the heavy, awkward consignments better than anyone we've tried. The drivers are experienced, loading is careful, and transit times across long routes are predictable. For owned-fleet goods transport in India they set the bar.
Booked a multi-box consignment with VRL Logistics and not only did it arrive two days past the promised date, one carton was missing entirely on delivery. The branch took the complaint but the follow-up was slow and I had to keep calling for updates. Disappointing for a company that markets reliability.
VRL Logistics has a RevWala Trust Score of 58/100 (Average), based on 5 customer reviews with an average rating of 3.8 out of 5. Reviews are mixed — read recent ones before deciding.
VRL Logistics is rated 3.8 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
VRL Logistics has 5 reviews on RevWala, including 2 verified reviews.
Excellent with heavy freight, predictable transit
VRL's reach is excellent and for bulk goods transport the rates are reasonable. The experience at individual branches varies a lot though, some are quick and courteous while others are disorganised and slow at handover. The network is the draw; the consistency is the weak point.
Great coverage, fair bulk rates
Branch service quality is inconsistent
VRL has been a dependable parcel and goods transport partner and the frequency of departures is a big plus. My one gripe is the online tracking, which often updates only at major checkpoints rather than in real time. Otherwise the physical service is reliable and well priced.
Frequent departures, good pricing
Tracking updates are infrequent
Late delivery and a missing carton