American restaurant point-of-sale and online ordering platform.
The Toast terminals are rugged and the offline mode saved us during an outage. That said, between the monthly software tiers and the processing rates, our effective cost per month crept higher than expected. It does the job well, I just wish pricing were more transparent up front.
Reliable hardware, offline mode
Pricing tiers and processing fees stack up
Toast online ordering pays for itself. Customers order directly from our branded page, the ticket prints in the kitchen instantly, and we keep more margin than going through third-party apps. The menu editor is intuitive enough that I update 86'd items from my phone mid-rush.
We pushed Toast hard during the holidays with catering plus dine-in and it never buckled. Loyalty points and email marketing are baked in, so our repeat orders climbed noticeably. Support actually picked up the phone when I had a printer mapping question at 9pm.
Toast has a RevWala Trust Score of 61/100 (Average), based on 5 customer reviews with an average rating of 4.4 out of 5. Reviews are mixed — read recent ones before deciding.
Toast is rated 4.4 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
Toast has 5 reviews on RevWala, including 2 verified reviews.
Running a 40-seat bistro, Toast has been a game changer. The kitchen display routing, split checks, and built-in online ordering all live in one place, so we stopped juggling three apps. Reporting shows me my top sellers by daypart and the payouts hit our account next morning like clockwork.
All-in-one POS, fast payouts, great reporting
Direct online ordering, easy menu edits
Stable under load, built-in loyalty
We switched our cafe to Toast last spring and the handheld ordering has genuinely sped up table turns. The online ordering ties straight into the kitchen display which cut down on missed tickets. Only gripe is that onboarding our older staff took longer than the sales rep promised.
Fast handhelds, integrated KDS
Steep learning curve for new staff
