Indian zero-commission food ordering and delivery platform for restaurants.
We joined Thrive on the zero-commission pitch, but between payment gateway charges and add-on fees the savings were nowhere near what was sold to us. On top of that, an order issue went unresolved for over a week despite repeated emails. Felt misled and let down.
Unexpected fees, poor issue resolution
Thrive has been fantastic for our restaurant. The zero-commission model means we actually keep what we earn, and customers order directly through our own link without an aggregator skimming the top. Orders come through cleanly and the team helped us onboard smoothly. Wish we'd switched sooner.
Thrive has a RevWala Trust Score of 59/100 (Average), based on 5 customer reviews with an average rating of 3.2 out of 5. Reviews are mixed — read recent ones before deciding.
Thrive is rated 3.2 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
Thrive has 5 reviews on RevWala, including 3 verified reviews.
The money side of Thrive is excellent since we keep full order value, and that's a real win for a small kitchen. The flip side is it doesn't bring in new customers the way the big aggregators do, so we still rely on them for discovery. Genuinely a mixed picture for us.
Keep full order value
Limited customer discovery
Thrive works well for our regulars who already know us and order direct, and the commission-free setup is a relief. But for pulling in first-time diners it does little, and the app's interface feels a bit basic compared to what customers are used to. Decent but not complete.
Commission-free repeat orders
Basic interface, weak discovery
True zero commission, clean order flow
Thrive has helped us reclaim margin by letting customers order from our own branded page without aggregator commissions. Payouts have been on time and the onboarding support was patient with us. The only small gripe is the menu editor could be more flexible. Happy overall.
On-time payouts, no commission
Rigid menu editor
