What sold me is how the mobile app quietly backs up every photo and video the second I'm on wifi, no babysitting required. Freed up loads of space on my phone. The 1TB free tier means I'm nowhere near the limit and restoring an old picture takes seconds. Set it and forget it, exactly what I wanted.
Effortless automatic phone backup, huge free space, quick restores
Smaller documents and photos sync without a problem, but the moment I try to push a 20GB video the upload slows to a trickle and twice it failed near the end with no resume, forcing me to restart from zero. For a service that brags about huge storage, the lack of reliable resumable uploads is a real letdown.
Fine for small files
No reliable resumable upload, large files fail and restart
Sending a 6GB holiday video album to relatives used to mean splitting it up, now I just drop the link in our chat. Plenty of free space and the link sharing is genuinely convenient. Small complaint is the free download wait timer on their end, but a quick app install sorted it. Pretty pleased overall.
Big free storage, convenient link sharing for large files
Free-tier download wait timer for recipients
On one hand, 1TB for free is unbeatable and sharing a link with my family group takes seconds. On the other hand, the free download speed and the wait before a big file starts is frustrating, and I'm not fully comfortable with where my data sits privacy wise. It's useful but I keep a second backup elsewhere just in case.
Free 1TB, simple sharing
Slow free downloads, lingering privacy doubts
Can't fault the capacity or the price, a free terabyte is genuinely generous and uploads from my laptop are reliable. Where I hesitate is privacy, the encryption story isn't very transparent and I'd rather not store sensitive documents here. For casual media and backups it's fine, for anything confidential I look elsewhere.
Generous free storage, reliable uploads
Unclear encryption and privacy details
I shoot a lot of 4K video and the 1TB free space has been a lifesaver for offloading footage from my laptop. Upload was steady, share links generate instantly, and the folder organisation is clean. Got the premium plan during a sale and now downloads fly with no wait timers. Genuinely impressed.
Massive free storage, fast premium downloads, instant share links
I upgraded to premium after the free tier kept nagging me with download limits, and honestly it transformed the service. No more wait timers, downloads max out my connection, and the 2TB plus larger single-file uploads handle my entire Lightroom catalog. The auto-backup on my phone just works in the background.
No wait timers on premium, full-speed downloads, big single-file uploads, solid phone auto-backup
Using it mostly to stash movies and home videos and the space is fantastic for the price of nothing. The app lets me stream a saved video directly which is handy on the go. My one gripe is the built-in video player stutters on high-bitrate files, so I usually download first. Otherwise happy.
Tons of free space, in-app video streaming
Built-in player stutters on high-bitrate video
I was juggling multiple half-full free accounts on other services just to get enough space. Switched everything to TeraBox and the single 1TB free allowance covers all my backups in one place. Folder sharing with my team is painless and the search actually finds my files quickly. Couldn't be happier with the move.
One generous free terabyte, painless folder sharing, fast search
I uploaded a 4GB zip to send to a client and the share link worked fine for me, but the person on the other end was forced to install the app and create an account just to download it. What should have been a one-click handoff turned into a support headache. Defeats the point of a sharing service.
Upload itself was quick
Recipients pushed to install the app and sign up before downloading
For pure cloud storage the value is hard to argue with, a full terabyte costing nothing. But the desktop client feels clunky compared to the web and selective sync is fiddly, plus my downloads pause if I'm not premium. I keep it around for archiving but it's not my daily driver.
Excellent free capacity
Clunky desktop app, download interruptions without premium
Logged in one morning to find my account suspended with a generic policy message and no explanation. Two years of family backups sat behind that login and the help desk just sent canned replies for over a week. I eventually rebuilt my backups elsewhere because I couldn't risk waiting. Storing anything important here is a gamble.
Sudden account suspension, no real support, irreplaceable data locked away
The service itself is decent but try to cancel the auto-renewing premium and you'll be hunting through menus. I got charged for a second year before I managed to turn it off and the refund conversation went nowhere. Be very careful with the subscription settings.
Storage works as advertised
Confusing cancellation flow, charged on auto-renew, refund refused
Uploaded a batch of my own recorded screen tutorials and a few got blocked as if they violated some policy, with no clear way to appeal. These were files I created myself. Losing access to your own uploads with a vague notice is exactly what makes me hesitant to trust any cloud storage long term.
Own files flagged with no clear appeal process
The free terabyte sounds amazing and uploading my photo backups was smooth enough. The problem is downloading anything large without premium feels deliberately crippled, speeds drop to a crawl and you hit a daily cap. Felt like the free storage is just bait to push the subscription.
Huge free storage, easy uploads
Throttled download speeds and daily limits on free accounts
Been using it for about six months to back up family photos and the odd work document. Storage is generous and the mobile app uploads in the background which I love. Only thing that bugs me is the number of ads in the free app, they pop up more than I'd like but I can live with it.
Generous storage, reliable background upload on mobile
Too many ads in the free version