R
ReviewerVerified
1 year ago
My Tata Play Fiber line went dead after heavy rain and I logged a complaint immediately. Five days later the connection is still down, the ticket keeps getting closed without anyone visiting, and the helpline just reads scripts. Paying full month rental for a service I cannot use is unacceptable.
Days of downtime, tickets closed without fixing
The fiber connection from Tata Play Fiber is genuinely fast once it works, and I rarely see buffering on 4K streams. But it took them nearly two weeks to send a technician for the initial setup, and the router placement advice was poor. I'm torn because the actual service is good but onboarding tested my patience.
Fast fiber speeds, stable streaming
Slow installation, weak onboarding support
Switched to Tata Play Fiber after years of unstable broadband and the difference is night and day. I consistently get my full 300 Mbps both ways, latency is low enough for online gaming, and combining it with the Tata Play TV box made cord-cutting easy. Genuinely impressed with the value.
Full advertised speeds, great for gaming and streaming
Been on the 200 Mbps Tata Play Fiber plan for six months and uptime has been excellent for work-from-home calls. The only gripe is the mobile app sometimes shows my data usage a day late, which is minor. Would recommend to anyone needing dependable home internet.
Consistent uptime, good for WFH
App data usage lags slightly
The internet plus TV bundle from Tata Play Fiber is priced well and the speeds easily handle my whole household. My one complaint is the billing statement mixes the broadband and DTH charges in a confusing way. Aside from that, I'm a satisfied customer.
Good bundle pricing, handles multiple devices
Confusing combined billing