My Shriram Life savings policy matured and the payout was delayed for weeks despite submitting every document they asked for. Each call gave me a different reason and nobody took ownership. After years of paying premiums on time, this kind of treatment at maturity is unacceptable.
Delayed maturity payout, no accountability
I invested in a Shriram Life retirement plan for steady post-retirement income and the concept suits my goals. However, the charges and how the corpus builds weren't fully clear to me at the start and I had to dig for details later. A genuinely mixed feeling about transparency.
Suitable retirement product
Charges not transparent upfront
I was sold a Shriram Life savings policy by an agent who downplayed the premium commitment and lock-in, and I only realised the long payment term after signing. Surrendering early meant a steep loss. I feel the product was pushed without proper disclosure and it has cost me dearly.
Mis-selling, hidden lock-in and surrender loss
I took a savings-cum-life plan with Shriram Life and the returns and guaranteed additions are decent for a long-term goal. The policy was explained clearly at the start. My only gripe is that after the sale, getting my servicing agent to respond to queries became harder.
Decent guaranteed returns, clear at sale
Weak post-sale agent support
After my husband's passing, I was anxious about the term insurance claim, but Shriram Life handled it with sensitivity and the death claim was settled without unnecessary hurdles. The branch staff guided me through the documentation patiently. In a difficult time, their support meant a lot.
Compassionate, smooth death claim settlement