Filed a personal accident claim with Shriram General and the processing has been painfully slow with repeated demands for the same documents. The cover looked good when I bought it but the actual claim experience has been disappointing and stressful.
Slow claim, repeated document demands
Shriram General's commercial vehicle premium was competitive, which is why I chose them. Unfortunately, reaching customer service for a simple policy correction was a struggle and the helpline kept disconnecting. The pricing is good but the support left me disappointed.
Competitive commercial vehicle premium
Poor helpline, hard to reach support
Shriram General offered a genuinely good rate on my motor insurance and the agent was helpful at purchase. However, a small claim took longer than expected to settle and I had to chase updates. Caught between the attractive pricing and the average claim service.
Attractive pricing, helpful agent
Slow small-claim settlement
As a fleet owner I've used Shriram General for several of my trucks and the premiums are among the most competitive for commercial vehicles. Renewals through my agent are smooth. I'd give five stars if the digital policy documents were easier to download.
Great commercial vehicle pricing
Clunky digital document access
My commercial vehicle claim with Shriram General was rejected over a paperwork technicality even though the accident was genuine and reported on time. As a transporter who pays premiums faithfully, having the claim denied when I needed it most was deeply frustrating. The appeal process has been a wall of silence.
Claim denied on technicality, no appeal response