Indian shipping aggregator platform connecting sellers with multiple courier partners.
Shiprocket promised smooth shipping but my return-to-origin rate has been painfully high and the weight discrepancy disputes drag on for weeks. Each unresolved dispute means extra charges I did not expect. Disappointing for a platform sellers depend on.
High RTO, slow weight-dispute resolution
Shiprocket genuinely simplifies multi-courier shipping for my small business and the dashboard is well designed. But when something goes wrong, like a stuck NDR or a lost parcel, the support response is slow and templated. Good tool, patchy service.
I signed up to Shiprocket expecting transparent pricing, but surprise weight reconciliation charges kept appearing on my wallet. Getting a clear explanation from support was a struggle and the deductions added up fast. Not the experience I was promised.
Shiprocket lets me compare courier partners and pick rates from one dashboard, which is great for my online store. The catch is that the actual delivery experience depends entirely on which courier picks up, and some are far worse than others. Mixed bag.
Running my e-commerce store got so much easier after I moved to Shiprocket. Comparing courier rates, generating labels, and tracking everything in one place has been a huge time saver. The bulk-order tools are excellent and support has been helpful.
Shiprocket has a RevWala Trust Score of 50/100 (Average), based on 5 customer reviews with an average rating of 3.0 out of 5. Reviews are mixed — read recent ones before deciding.
Shiprocket is rated 3.0 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
Shiprocket has 5 reviews on RevWala.
Well-designed dashboard
Slow, templated support
Unexpected weight reconciliation charges
One dashboard, multiple couriers
Inconsistent courier performance
Cheaper rates, great bulk tools