Indian online diagnostics startup offering at-home sample collection and lab tests.
I like Redcliffe Labs for the low prices and the at-home convenience, and the reports themselves looked thorough. The problem was the collection slot, the agent showed up nearly two hours late, which broke my fasting window planning. Good service when it runs on time, frustrating when it doesn't.
Low prices, detailed reports
Phlebotomist arrived very late
The actual lab work from Redcliffe Labs seems reliable and the pricing is hard to beat for a panel this size. Where I'm torn is customer support, when I had a query about an out-of-range value, getting someone on the helpline took multiple attempts. The testing is fine; the service layer needs polish.
Redcliffe Labs made my full-body checkup so easy, the phlebotomist came home early in the morning, was hygienic and quick, and the price was a fraction of what big chains quote. Reports arrived on the app within a day with easy-to-read graphs. Brilliant value for routine monitoring.
I've used Redcliffe Labs three times now and the experience swings, one collection was perfect and early, another was rescheduled twice. Prices remain the main draw and the reports have matched my doctor's expectations. If they tightened up scheduling reliability, I'd happily rate them higher.
Redcliffe Labs promised my thyroid and vitamin reports within 24 hours, but they took nearly three days with no proactive update. I had a doctor's appointment lined up that I had to reschedule. The convenience of home collection loses its value when the turnaround is this unpredictable.
Redcliffe Labs has a RevWala Trust Score of 52/100 (Average), based on 5 customer reviews with an average rating of 3.2 out of 5. Reviews are mixed — read recent ones before deciding.
Redcliffe Labs is rated 3.2 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
Redcliffe Labs has 5 reviews on RevWala.
Good value testing
Hard to reach support
Very affordable, smooth home collection, clear reports
Budget-friendly, accurate results
Inconsistent scheduling
Convenient sample pickup
Reports delayed well past commitment