Booked Pickfords for a full house removal and the difference from cheaper outfits was obvious. The team dismantled wardrobes, wrapped every item, and loaded the lorry with proper care. Their storage option also bridged the gap while we completed on our new place.
Experienced team, flexible storage
Pickfords moved us from Manchester to Bristol and the crew were polite and hardworking. They wrapped the sofas properly and nothing was damaged. The only issue was the van arrived nearly two hours later than the agreed slot, though they did call to warn us.
Polite crew, no damage
Arrived late on the day
I expected far better from Pickfords given their reputation. Our dining table arrived with a deep gouge and a box of crockery was crushed. When I filed a claim it took weeks of chasing, and the eventual offer barely covered the cost of the broken items. Deeply disappointing for the price we paid.
Damaged items, slow and stingy claims handling
Pickfords did a tidy job moving our two-bed flat across London. The movers were efficient and friendly, and they protected the carpets and door frames. I was just surprised that boxes and packing materials added a fair bit to the final invoice.
Efficient, protected the property
Materials charged separately
We moved from London to Dubai and Pickfords handled the whole shipment including customs paperwork. The survey was thorough and the packing team was meticulous with our glassware. Everything arrived in our new flat on schedule and intact.
Handled customs, careful packing