OakNorth provided the business lending that let us open a second site after our high-street bank dragged its feet for months. The credit team understood our sector, structured the facility sensibly, and were responsive throughout. Combined with their solid savings products, they've earned our long-term trust.
Sector-savvy lending, responsive team
I opened a fixed savings account with OakNorth attracted by the competitive rate, but when my bond matured the rollover landed me on a noticeably lower rate and I felt the communication about it was buried. For a digital bank that markets itself on transparency, I expected clearer warning before my money rolled over. Disappointed.
Poor notice before rate rollover
OakNorth has been a dependable place to park my fixed-term savings, with rates that consistently beat the high-street banks and a straightforward app. Maturity instructions were easy to set. I'd give five stars if the dashboard showed projected interest more clearly, but I'm happy overall.
Beats high-street rates
Interest projection unclear
Our business secured a growth loan through OakNorth and the team genuinely took time to understand our cashflow rather than just running it through a scoring model. The terms were fair and drawdown was efficient. Only minor frustration was the volume of documentation requested up front.
Relationship-driven business lending
Document-heavy onboarding
As a saver, OakNorth's fixed-term accounts gave me a strong rate and the online setup was painless. I also explored their business lending for my company and found the relationship-led approach thorough but slow compared to the slick savings experience. Genuinely torn between the two sides of the bank.
Competitive savings rates
Business lending felt slow