R
ReviewerVerified
3 months ago
Nubank's app and fee-free model are exactly what I wanted and the budgeting view is genuinely useful. My only complaint is that the physical card took longer to arrive than promised, so I leaned on the virtual card in the meantime. Otherwise a really solid digital bank.
Fee-free, useful budgeting view, virtual card
Slow physical card delivery
Nubank has been a game changer for me here in Brazil. The credit card application was approved fast, the app is beautifully simple, and there are no annoying maintenance fees eating into my balance. Customer service via chat actually solved my issue in minutes, which I never expected from a bank.
No fees, fast approval, helpful chat support
I usually love Nubank, but when a disputed charge hit my credit card the resolution dragged on far longer than it should have. The chat support kept reassuring me without actually moving things forward, and I had to follow up repeatedly. Good bank overall, but this experience really tested my patience.
Slow dispute resolution
I've been with Nubank for years and it just keeps getting better. The Nubank account, credit card and the savings feature all live in one elegant app, and everything is transparent with zero hidden charges. Raising my limit was instant and the whole experience feels designed for real people.
All-in-one app, transparent, instant limit increases
I took a small personal loan through Nubank and the rates were far more reasonable than the traditional banks here quoted me. The whole process happened in the app in minutes with crystal-clear terms and no paperwork runaround. This is what modern banking in Latin America should look like.
Fair rates, instant in-app loan, clear terms