NordVPN does exactly what a VPN should: my traffic is encrypted, my IP is hidden, and I can pick servers in dozens of countries. Speeds are more than enough for HD streaming and video calls. My only complaint is that the Windows app feels a bit heavy and uses more memory than I'd expect when running in the background.
Strong encryption, wide country choice
App is resource-heavy in background
I was happy enough with the VPN itself, but NordVPN auto-renewed my subscription at the full price without any clear reminder, and the charge was much higher than my intro deal. Getting a refund took several back-and-forth messages with support. Disappointing way to treat a long-time customer.
VPN performance was fine
Surprise auto-renewal at inflated price
NordVPN has been flawless for keeping my browsing encrypted on public networks. The huge server list means I almost never see overcrowding, the apps work seamlessly across my laptop and phone, and Threat Protection has blocked a surprising number of dodgy sites. Genuinely happy I made the switch and renewed for two years.
Massive server network, excellent encryption
On WiFi NordVPN is fine, but on 4G the connection drops repeatedly and I have to reconnect manually several times a day. Their suggested fixes around protocol switching didn't solve it for me. For a paid privacy service I expected the mobile experience to be far more stable.
Constant disconnects on mobile data
I've used NordVPN for over a year while travelling across Asia and it consistently unblocks the content I need. Connection speeds stay strong even on the more distant servers, and the kill switch gives me peace of mind on hotel WiFi. Only gripe is that the desktop app occasionally takes a few seconds longer than I'd like to connect.
Fast servers, reliable streaming access
Slightly slow connect time on desktop