I order through Menulog a few times a week and it consistently delivers. The variety of cuisines is excellent, couriers are friendly, and the no-fee pickup option is handy when I'm out. Couldn't ask for more.
Great variety, handy pickup option
Menulog is my default for ordering in. The deals and restaurant rewards genuinely save money, the tracking is accurate, and food shows up hot. Living in Australia, it's by far the most convenient option I've used.
Money-saving deals, accurate tracking
Menulog has a fair spread of restaurants near me and the app is easy enough. Some nights though the delivery runs well past the estimate, and a couple of orders turned up lukewarm. It's a coin flip depending on the kitchen.
Good restaurant range
Delivery times run over, food sometimes lukewarm
Menulog has earned my loyalty. Every order in recent memory has arrived hot, well within the quoted time, and the app makes reordering favourites a breeze. The occasional voucher is a lovely bonus too.
Punctual, food always hot
Menulog works well for the most part and I like the loyalty offers. But when an order came with the wrong items, getting help took ages and the resolution felt half-hearted. Fine when nothing goes wrong, frustrating when it does.
Good loyalty offers
Slow, lacklustre support