R
ReviewerVerified
3 months ago
LG Uplus gave me the most consistent 5G I've used in Seoul, and streaming 4K on the train just works without buffering. Their membership perks and cinema discounts are a genuine bonus, not just marketing fluff. Setting up my plan in store took barely fifteen minutes.
Fast 5G, real membership perks
Bundled my mobile, broadband and IPTV with LG Uplus and the combined discount saved me a noticeable amount each month. The internet is rock solid for video calls and the included streaming content keeps my family happy. Customer chat support actually resolved my query first time.
Great bundle savings, helpful chat support
The data speeds outdoors are genuinely fast and the price is competitive. Indoors though, especially in my older building, the signal drops to a single bar and calls cut out. It's a real mixed bag, brilliant when it works and frustrating when it doesn't. Hard to give more than three.
Fast outdoor speeds, fair price
Weak indoor reception
I was double-billed for two consecutive months on my LG Uplus plan and getting it corrected was a nightmare. Every call I had to re-explain the whole situation from scratch and the refund only landed after three weeks of chasing. For a major operator this was unacceptable.
Double billing, slow refund process
LG Uplus has served my household well for over a year with reliable broadband and decent mobile data. No major complaints at all. The one thing letting it down is the mobile app, which feels clunky and slow to load my usage details. Otherwise a solid provider.
Reliable service
Clunky app