The advertised holiday deal on lastminute.com looked great, but by the time service charges and seat fees were added it wasn't the bargain it first appeared. I felt the final price should have been clearer from the start rather than creeping up at checkout.
Fees added late in the booking
lastminute.com is genuinely handy for grabbing a last-minute city break and I got a decent Barcelona flight-and-hotel deal at short notice. But when a hotel detail was wrong, getting hold of support was slow. Convenient for booking, less reassuring if something goes off plan.
Great for short-notice deals
Support is slow to respond
Booked a last-minute weekend in Amsterdam through lastminute.com and the flight plus hotel bundle was good value. Everything was confirmed quickly and the hotel matched the listing. Lost a star only because the app felt a little clunky when I went to view my booking.
Good-value weekend bundles
App is a bit clunky
Our original plans fell through and lastminute.com found us a fantastic all-inclusive in the Canary Islands departing two days later. The price was lower than I expected and the whole thing was booked in ten minutes. It absolutely lived up to its name.
Excellent genuine last-minute deals
Some bookings through lastminute.com have been brilliant value, while others had little issues like a slow voucher email or a vague cancellation policy. When it's good it's very good, but I'm never quite sure which experience I'll get. Genuinely torn on it.
Can offer real bargains
Inconsistent from booking to booking