I'd used the Innisfree green tea moisturiser happily for a year, but the new formula made my skin congested within a week. The texture feels heavier and the scent is stronger than before. Disappointing to lose a product I relied on, and customer service just told me preferences vary.
Reformulation caused breakouts
I've repurchased the volcanic clay mask three times now because it keeps my oily T-zone in check without stripping my skin. Innisfree manages to be gentle and effective at a price that doesn't hurt. Their app order shipped quickly and the recyclable packaging is a nice touch.
Gentle yet effective, eco packaging, good value
The Innisfree green tea balancing skin toner has become a daily staple and my skin feels plump after using it. Solid value for a natural brand. My only minor complaint is the bottle cap, which doesn't dispense well and I end up wasting product. Otherwise very happy.
Hydrating, good value
Awkward bottle dispenser
Everything I've bought from Innisfree has been great, the retinol cica ampoule especially calmed my breakouts. My only gripe is that the shipment took nearly three weeks to reach me and tracking barely updated. The products were worth the wait, but the delivery experience could be smoother.
Effective formulas, fair prices
Slow international delivery
The Innisfree Green Tea Seed Serum has completely sorted out the dry patches I get on my cheeks every winter. It sinks in fast, smells fresh and clean, and a little goes a long way so the bottle lasts months. The Jeju ingredient story actually feels real once you use it.
Deeply hydrating, long-lasting bottle