R
ReviewerVerified
1 month ago
Holisol's warehousing and distribution have been reliable for our spare-parts business and damages are rare. The one thing I'd improve is the turnaround on customised reports, which can take a couple of days. Day-to-day operations are dependable enough that I still recommend them.
Reliable warehousing, low damages
Custom reports take a couple of days
Holisol Logistics took over our e-commerce fulfillment and our SLA breaches dropped to almost zero. They understand the chaos of D2C order spikes and their team flexed manpower during our launch week without us even asking. Packaging quality and accuracy have both been excellent.
Flexible during spikes, accurate fulfillment
What sets Holisol apart is how collaborative they are. Instead of just storing and shipping, they suggested layout and SKU-slotting changes that cut our pick times noticeably. Distribution to tier-2 cities has been smooth and the monthly reviews are data-driven, not just feel-good calls.
Consultative approach, faster picking
We tripled order volume in a year and Holisol Logistics absorbed it without a single major hiccup. Their tech integration with our store was painless and inventory sync stays accurate in real time. Reverse logistics handling is also far cleaner than our previous provider.
Smooth scaling, clean returns handling
The sales pitch was great but the actual onboarding with Holisol took weeks longer than committed, which delayed our launch. Worse, the opening stock count didn't match our handover sheet and reconciling it ate up a lot of our team's time. Support was polite but resolution was slow.
Delayed onboarding and stock-count mismatch