From the quick online quote to the connected sensors, Hippo modernized something that's been stuck in the past. My agent walked me through coverage I didn't even know I needed for my finished basement. The whole experience left me confident my home is actually protected.
Modern experience, thorough coverage, helpful agent
I was skeptical that the smart-home angle was just marketing, but the leak sensor alerted me to a burst pipe at 2am while I was traveling. Hippo's app pinged me instantly and I shut off the water remotely. Best decision I made for my house this year.
Real-time leak alerts, responsive app
When a storm damaged my roof, Hippo denied the claim citing 'pre-existing wear' that was never flagged during onboarding. The adjuster barely inspected and I waited weeks for a decision that came down to a single dismissive paragraph. Paying for proactive coverage means nothing if they won't pay when it actually matters.
Claim denied on questionable grounds, slow and unresponsive adjuster
Hippo gave me solid home coverage at a competitive price and the smart sensors are a nice bonus. The dashboard makes it easy to see what's protected. My only complaint is that uploading documents during setup glitched a couple of times and I had to redo it.
Competitive price, useful smart-home kit
Document upload was buggy
Hippo set up my homeowners policy faster than any insurer I've dealt with, and they shipped me free smart-home water and motion sensors that caught a slow leak before it became a disaster. The proactive approach genuinely saved me thousands. This is what home insurance should feel like in 2026.
Free smart sensors, fast setup, proactive coverage