Hannover Re's life and health team brought genuine actuarial firepower to our longevity book and helped us structure a deal that worked for both sides. Settlements have always been clean and on time. They are easily one of the most professional reinsurers we deal with.
Strong actuarial input, clean settlements
Hannover Re has a reputation for keeping expenses lean and that comes through in the rates they quote us. The property-casualty treaty we placed was structured sensibly and renewed smoothly. I would have appreciated a bit more proactive market commentary from our contact.
Competitive pricing, sensible structuring
Limited proactive insight
We had a valid property-cat recovery under our treaty and Hannover Re queried the documentation repeatedly without ever explaining what was missing. Weeks turned into months and the lack of a single point of contact made it worse. The delay strained our cash flow at a bad time.
Drawn-out recovery, poor communication
We value Hannover Re for their financial strength and the technical quality of their reinsurance teams. The relationship has been positive overall and claims under our health treaty were handled fairly. Contract documentation does sometimes take longer to finalise than I would like.
Financial strength, fair claims
Contract paperwork slow
Over several renewal cycles Hannover Re has delivered the capacity we needed without the price volatility we see elsewhere. Their underwriters are pragmatic and quick to make decisions. A genuinely dependable partner for our P&C programme.
Stable pricing, decisive underwriters