R
ReviewerVerified
1 month ago
I ordered a Nest device from the Google Store with an estimated delivery that slipped by over a week with no proactive update. When I reached out, support was polite but couldn't do much beyond apologize. The product itself is fine, but the buying experience left me frustrated.
Shipping delayed well past estimate
Buying my Pixel, earbuds, and a Nest speaker together from the Google Store was the smartest tech decision in years. They integrate flawlessly, updates land first on these devices, and the build quality across the board is excellent. The whole experience from checkout to setup was seamless.
Flawless integration and fast updates
The Pixel I bought is fantastic, but the earbuds I added to the order are a mixed bag. Sound quality is good and they pair instantly, yet the fit is loose for my ears and the battery drains faster than advertised. Great phone, so-so audio accessory — hence the middle rating.
Great phone and easy pairing
Earbuds fit poorly and drain fast
I kitted out my house with a Nest thermostat and a couple of speakers from Google and the whole ecosystem just works. Setup was painless, voice control is accurate, and the energy savings have been noticeable. Everything talks to my Pixel seamlessly. Genuinely impressed with how cohesive it all is.
Seamless smart-home ecosystem
My Pixel from the Google Store consistently produces the best photos of any phone I've held. The computational photography handles tricky lighting effortlessly and the clean software is a joy. I knocked off a star only because the under-display fingerprint sensor can be finicky in the cold.
Exceptional camera and clean software
Fingerprint sensor unreliable in cold