R
ReviewerVerified
5 months ago
I decided to move my funds elsewhere and the process was needlessly painful. Transfer requests stalled, I was bounced between departments, and nobody could give me a straight timeline for when my money would actually move. For a firm of this stature, the back-office handling was deeply frustrating.
Slow transfers, poor account-closure handling
On the securities and asset management side, Goldman Sachs has been first class for our firm. Execution is sharp and the relationship team is responsive. The only thing letting it down is the consumer-facing app, which feels less polished than the rest of the service.
Sharp execution, responsive team
Underwhelming app experience
Working with Goldman Sachs on my investment strategy has been excellent. The advisory team understood my goals, structured a portfolio with genuine thought, and the asset management arm has delivered solid risk-adjusted returns. For complex finances, their expertise really shows.
Deep expertise, tailored strategy
I opened a high-yield savings account with Goldman's consumer arm expecting it to stay competitive. The rate quietly slipped over time and now it's middle of the pack, while the app gave me almost no heads-up. For an institution with this reputation, the consumer side felt like an afterthought.
Easy initial signup
Rate cuts with poor communication
I've had a good experience with Goldman's wealth management overall. The portfolio construction is thoughtful and reporting is detailed. My one frustration is that the account minimums and tiered services mean a lot of the better offerings are locked behind high thresholds.
Quality advice and reporting
High account minimums