GoBOLT overcharged us on a couple of lanes and getting the invoice corrected was painfully slow. The operations team was responsive but the finance side dragged on for almost three weeks before issuing a credit note. For a B2B logistics provider this kind of billing friction is disappointing.
Invoice errors, slow billing resolution
Moving our regional distribution to GoBOLT was a game changer for us. Their EV fleet, route planning and account management have been outstanding, and our carbon reporting now looks fantastic for client audits. Every shipment has been traceable end to end and the team is proactive about flagging issues before they escalate.
Excellent traceability, proactive team, strong ESG reporting
GoBOLT has handled our intercity freight movement reliably for the past few months and their electric vehicle fleet has helped us meet our sustainability targets. Documentation and proof of delivery come through promptly. The only minor issue is that their coverage is still thin in tier-3 towns where we occasionally need pickups.
Reliable freight, good for ESG goals
Limited tier-3 town coverage
GoBOLT's EV-based logistics model is exactly what our supply chain needed on paper, and when things go right the cost and emissions savings are real. But scheduling has been hit or miss, with two of our planned pickups pushed by a day without much notice. I am torn because the vision is great but reliability needs work.
Sustainable model, decent pricing
Inconsistent pickup scheduling
We onboarded GoBOLT for our warehouse-to-hub movement and ran into repeated delays where the vehicle arrived hours after the committed slot. This pushed our entire downstream dispatch back and we missed two customer SLAs. The supply chain visibility they promised did not help when the trucks simply did not show on time.
Vehicles arrive late, missed committed slots