R
ReviewerVerified
1 month ago
Running a small online store, Evri keeps my postage costs manageable and most customers get their orders within the promised window. The drivers in my area are consistent and the proof-of-delivery photos head off a lot of disputes. I'd just like the support chat to respond a bit quicker.
Good value for e-commerce senders
Slow support chat
Evri has delivered my online orders dependably over the past few months, usually a day or two faster than I expect. The courier always leaves it in my chosen safe place with a photo. My one gripe is the tracking page occasionally jumps states, showing delivered before the notification actually comes through.
Fast, dependable delivery
Tracking status updates out of order
My experience with Evri really comes down to which local courier I get. Some weeks parcels land early and the photo proof is spot on, other times tracking sits on out for delivery for two days. When it's good it's genuinely convenient and cheap for senders, but the consistency just isn't there yet.
Affordable and convenient when it works
Inconsistent delivery reliability
I'd been wary of Evri after past stories, but my last five parcels all arrived a day early with clear photo proof and friendly drivers. The app notifications were accurate down to the hour and rescheduling one delivery took two taps. Genuinely impressed with how much smoother it's become.
Early deliveries and accurate tracking
I use Evri mostly for e-commerce returns and the drop-off network is brilliant, with a ParcelShop on nearly every high street. Labels are easy to print and tracking updates promptly once scanned. The only snag is the collection-from-home option sometimes runs late outside the booked window.
Wide drop-off network, easy returns
Home collection timing slips