R
ReviewerVerified
4 months ago
Ele.me delivers fast and the deals are wonderful, so it's my first choice most days. The one weak spot is support, where the chatbot loops through scripts before connecting you to anyone. Minor flaw in an otherwise strong service.
Fast, great deals
Robotic chatbot support
From hole-in-the-wall noodle shops to bubble tea, Ele.me has it all near me. The couriers are courteous, the food stays hot, and the loyalty rewards keep stacking up. Genuinely one of the best delivery experiences around.
Great coverage, courteous couriers
Ele.me gets food to me quickly and the membership discounts genuinely save money. I just wish the interface were less busy, there are so many banners and promos that finding a restaurant takes a moment. Solid service otherwise.
Quick delivery, good discounts
Cluttered interface
I've placed hundreds of orders on Ele.me and the reliability is what keeps me loyal. Even on rainy days deliveries arrive within the estimate, and the rare issue gets resolved quickly through support. Couldn't be happier.
Dependable even in bad weather
Ele.me has been my daily lunch app for ages. Orders come fast, the live tracking is accurate, and the Alibaba payment integration makes checkout instant. I've recommended it to everyone at my office.
Accurate tracking, instant checkout