Malaysian telemedicine platform offering online consultations and pharmacy delivery.
DoctorOnCall exceeded my expectations β the doctor was knowledgeable, took time to understand my symptoms, and the medication arrived promptly. Being able to do all of this from home in Malaysia without queuing at a clinic was fantastic. I will definitely use it again.
Knowledgeable doctor, prompt delivery
I have used DoctorOnCall a few times now and it has consistently delivered. The online consultations are easy to book, the doctors are thorough, and the pharmacy delivery is dependable. It has become my go-to for non-urgent medical needs.
I tried DoctorOnCall for a quick online consultation but ended up waiting far longer than the app suggested before a doctor was available. By the time I connected, my issue had become more urgent. The concept is good, but the waiting really undermined it for me.
My online consultation with DoctorOnCall went fine, but the prescription somehow never made it through to the pharmacy delivery side. I had to chase support twice and re-explain the whole situation before it was sorted. For a telemedicine service, that handover should just work.
DoctorOnCall made it easy to consult a doctor and have my medication delivered without leaving home. The doctor was professional and the pharmacy delivery arrived the next day. My only gripe is that the app notifications were a little unreliable in keeping me updated on the order.
DoctorOnCall has a RevWala Trust Score of 45/100 (Poor), based on 5 customer reviews with an average rating of 3.6 out of 5. Reviews are mixed β read recent ones before deciding.
DoctorOnCall is rated 3.6 out of 5 stars from 5 reviews on RevWala, with a "Poor" Trust Score.
DoctorOnCall has 5 reviews on RevWala.
Easy booking, thorough doctors, dependable delivery
Long wait to connect with a doctor
Prescription failed to reach pharmacy
Easy consult plus pharmacy delivery
Patchy order notifications