Indian telemedicine app connecting patients with doctors for online consultations.
I paid for a consultation on DocsApp and waited over an hour with no doctor ever joining the chat. Support was unresponsive and getting my refund took several follow-ups. Paying upfront for a service that simply didn't happen is unacceptable.
Paid consult never delivered, slow refund
Used DocsApp for a throat infection and the doctor responded promptly, asked sensible questions and sent a prescription within minutes. Saved me a whole evening at a clinic. Would have liked a clearer way to share photos, but otherwise a smooth experience.
DocsApp has a RevWala Trust Score of 53/100 (Average), based on 5 customer reviews with an average rating of 3.4 out of 5. Reviews are mixed — read recent ones before deciding.
DocsApp is rated 3.4 out of 5 stars from 5 reviews on RevWala, with a "Average" Trust Score.
DocsApp has 5 reviews on RevWala, including 3 verified reviews.
My toddler spiked a fever at midnight and DocsApp connected me to a paediatrician within minutes who calmed me down and gave clear advice on dosing and when to head to a hospital. That kind of access at 1am is invaluable. Truly grateful for the service.
Round-the-clock access to real doctors
DocsApp is handy when you can't leave home, and I got a quick consult for a skin issue. The first doctor felt rushed, but a follow-up with another was much more helpful. It's a mixed bag depending who you connect with, so the consistency could be better.
Convenient at-home consults
Inconsistent doctor quality
Fast response, easy prescription
Clunky photo sharing
DocsApp works well for routine follow-ups and prescription refills without booking a physical appointment. The general physician I chatted with was patient and answered all my questions. The app occasionally lagged while loading my history, but nothing major.
Great for follow-ups and refills
Occasional app lag