The advisory session with Ditto Insurance was genuinely useful and they compared health plans honestly, flagging exclusions I would have missed. My only gripe is the wait to get the appointment. Once I was on the call, the experience was excellent and unbiased.
Honest, unbiased comparisons
Longer appointment wait
Ditto Insurance completely demystified health and term insurance for me. The advisor patiently explained claim ratios, room-rent limits and waiting periods with zero sales pressure. I bought a plan I actually understand for once. This is how insurance buying should feel.
Patient, jargon-free, no pressure
I came to Ditto Insurance specifically to understand term insurance options and the call felt rushed, with the advisor pushing me toward a quick decision. My follow-up questions over email went unanswered for days. For a service built on advisory, that lack of follow-through was deeply disappointing.
Rushed call, no email follow-up
Ditto Insurance helped me pick a health plan that fit my parents' age and pre-existing conditions, which I was struggling with alone. The advisor was clear and never upsold. Small gripe is the portal could share a written summary of recommendations afterward.
Tailored advice for elderly parents
No written summary provided
Ditto Insurance gave decent advice on a health plan, but getting an advisor slot took several attempts because the calendar kept showing no availability. By the time I got through, I had already half-decided on my own. The guidance was fine; the access was the problem.
Knowledgeable advice once you reach them
Hard to book an advisor slot