R
ReviewerVerified
4 weeks ago
As a frequent user across two of their regional brands, I appreciate how seamless Delivery Hero has made cross-market ordering. Couriers are professional, the estimated times are accurate, and the app rarely glitches. Top marks from me.
Professional couriers, accurate ETAs
One of the Delivery Hero brands took my payment, marked the order delivered, and nothing showed up at my door. I disputed it and spent over a week chasing a refund through their support with copy-paste replies. Deeply frustrating for something so basic.
Order never arrived, painful refund process
Delivery Hero's local brands have saved me on countless trips abroad. Orders arrive on time, the apps support multiple languages, and payment always goes through smoothly. It's reassuring to find a familiar service no matter where I land.
Multilingual, broad coverage
I rely on Delivery Hero brands regularly and the core service is strong. My only gripe is that when something goes wrong, getting a human response takes longer than I'd like. Otherwise a dependable choice for everyday ordering.
Strong core service
Slow support replies
What impresses me about Delivery Hero's network is the consistency. Whether I'm using one of their brands in the Middle East or in Asia, the experience feels polished and the tracking is dependable. A genuinely well-run operation.
Consistent global experience