I drove an hour to a dealership based on a Cars.com listing only to find the advertised price was missing thousands in mandatory add-ons and fees. When I pointed to the listing, the dealer shrugged and said online prices are just a starting point. Cars.com should hold its advertisers to the prices they post.
Misleading advertised pricing from dealer
Cars.com was my go-to during my whole car search. The price-comparison badges, dealer reviews, and detailed vehicle history links helped me spot a genuinely good deal and avoid two overpriced ones. I walked in already knowing the market value and negotiated with confidence. Couldn't recommend it more for buyers.
Excellent price comparison and dealer reviews
Cars.com helped me find and compare local inventory quickly, and the financing calculator was a nice planning tool. Overall a really useful marketplace for a used-car hunt. My one gripe is the number of ads and sponsored listings that sometimes get in the way of the cars I actually want to see.
Good local inventory and finance calculator
Cluttered with ads and sponsored listings
I found a strong selection of used cars on Cars.com with clear photos and helpful spec breakdowns. The site made shortlisting easy. The only frustration was that a few dealers were slow to respond to the contact form, so I ended up just phoning them directly instead.
Strong listings and spec detail
Slow dealer responses via contact form
Before buying, I read both the expert and owner reviews on Cars.com and they flagged a known reliability issue on a model I was about to purchase. I switched to a different car and have been thrilled. Having all the research, ratings, and listings in one place is exactly what a buyer needs.
In-depth expert and owner reviews