R
ReviewerVerified
1 month ago
Benjamin Franklin Plumbing fixed a leak under our sink and the repair has held up fine. The plumber knew what he was doing. The scheduling window was wide though, and I waited around most of the afternoon before he arrived. Mixed experience but the actual plumbing was solid.
Solid leak repair
Wide appointment window meant a long wait
Benjamin Franklin Plumbing lives up to their punctuality guarantee. The plumber arrived exactly when scheduled, diagnosed our running toilet and a leaky faucet quickly, and had both sorted within the hour. Clean, courteous and fairly priced. Couldn't be happier.
Punctual, efficient, fair pricing
The installation work from Benjamin Franklin Plumbing was done well and the plumber was friendly. I did feel a bit pushed toward signing up for their service membership plan, which dampened the visit. The plumbing was genuinely good, so I'm a bit on the fence overall.
Competent installation, friendly plumber
Felt pressured to join the membership plan
Woke up to no hot water and Benjamin Franklin Plumbing had a technician out the same morning. He diagnosed the failed valve, had the part on his truck, and restored everything quickly. He even explained how to prevent it happening again. Outstanding residential service.
Same-morning fix, part in stock, great advice
The technician from Benjamin Franklin Plumbing did a tidy job installing our new kitchen faucet and was very professional. The work itself I can't fault. The diagnostic and labour charges, though, came in higher than a couple of local quotes I'd had. Good service, premium price.
Professional, clean installation
Labour rates higher than local quotes