R
ReviewerVerified
1 month ago
AutoZone is handy for grabbing wiper blades and oil on short notice, and the loaner tool program is a real plus. What left me torn was finding the same part cheaper on their website than the in-store shelf tag, which felt off. Decent place, just check the app before you pay at the register.
Loaner tool program, convenient locations
Online prices lower than in-store
I needed a hard-to-find sensor for an older car and the AutoZone associate spent a good 15 minutes cross-referencing catalogs and located it at another branch, then had it held for me. That kind of effort is rare in retail. The part was genuine, fairly priced, and got my car running again the same day.
Knowledgeable staff, found a rare part fast
As someone who does my own basic maintenance, AutoZone usually has the filters, fluids, and brake parts I need at fair prices. The staff are decent at looking up the right part for my model. I just wish the in-store layout was clearer, since I always end up wandering the aisles looking for things.
Solid DIY parts selection, fair prices
Confusing store layout
The team at my local AutoZone is friendly and the free battery and check-engine testing has saved me a couple of trips to a mechanic. The frustration is that the part I need is often out of stock and has to be ordered, even common items. Great service when they have what I want.
Free diagnostics, helpful staff
Common parts frequently out of stock
My car battery died and AutoZone not only tested it for free but installed the replacement right there in the parking lot at no charge. The staff member was knowledgeable and quick. The only minor gripe is that the warranty paperwork took a while to print at the counter, but I'd happily go back.
Free battery testing and installation
Slow warranty paperwork at checkout