R
ReviewerVerified
1 month ago
My experience with Amber went badly when the property I booked through them informed me days before arrival that my room wasn't ready, leaving me scrambling for emergency accommodation in a foreign city. The platform was slow to help resolve it and I incurred extra costs. A booking service has to be more reliable than this.
Booked room not ready, poor resolution support
Amber made finding accommodation near my university abroad incredibly easy. I compared several properties on the platform, the listings had honest photos and clear pricing, and the booking advisor answered all my questions over chat patiently. Securing a verified place from another country felt completely safe.
Verified listings and helpful advisors
I almost booked a private flat abroad before discovering Amber, and I'm so glad I switched. Every property was verified, the pricing was transparent with no hidden charges, and the advisor walked me through the contract terms in detail. Moving into a trustworthy, vetted place gave my whole family peace of mind.
Verified, transparent, great guidance
Amber had a solid range of student accommodation near my university and the team was responsive when I had questions. However, the time between confirming my interest and getting the final tenancy documents from the property took longer than I expected. The selection was great; the back-and-forth tested my patience.
Wide selection near campus
Documentation process was slow
Amber genuinely simplified my search for student housing overseas and the no-booking-fee aspect was a relief on a tight budget. The advisor secured a good room close to campus. My only minor gripe is that I received a lot of follow-up calls and messages, which felt slightly excessive at times.
No booking fee, good property options
Frequent follow-up calls